Understanding your Dallas County MHMR dba Metrocare Services data breach notification letter
If a Dallas County MHMR dba Metrocare Services letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.
Why you received this letter
Dallas County MHMR, doing business as Metrocare Services, is a prominent healthcare provider specializing in mental health and developmental disability services in Texas. As a healthcare entity, the organization typically collects and maintains highly sensitive information, including protected health information, clinical treatment records, and personal identification data necessary for patient care and billing. This data breach was officially reported to the Texas Attorney General in 2025, triggering a formal notification process for those impacted. If you received a data breach notification letter from Metrocare Services, it indicates that your personal or medical information may have been involved in this security incident. This notice is intended to inform you of the situation and provide guidance on the steps you should take to protect your identity and health records.
What to do after the letter
Confirm the notice is genuine
A legitimate Dallas County MHMR dba Metrocare Services notice references the specific incident reported to the Texas Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.
Keep the letter — it is your proof of connection
The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.
Protect your accounts and credit
Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.
Find out whether you have a claim
Whether the Dallas County MHMR dba Metrocare Services breach gives you a legal claim depends on the facts. A free, no-obligation case review will tell you where you stand — there is no cost and no commitment to find out.
This page summarizes a data breach reported to the Texas Attorney General for informational purposes and is attorney advertising. It does not create an attorney-client relationship. DataBreachLegalTeam.com does not provide legal advice through this page.