Understanding your Merchants Bank data breach notification letter
If a Merchants Bank letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.
Why you received this letter
Merchants Bank is a financial institution that provides banking, lending, and wealth management services to its clients. As a result of these operations, the bank collects and maintains highly sensitive personal and financial data, including account details, government identification numbers, and transaction history. In 2025, the company officially reported a data security incident to the Indiana Attorney General, confirming that unauthorized access to their systems occurred. If you received a data breach notification letter from Merchants Bank, it indicates that your personal information was potentially compromised during this event. This notification is intended to inform you of the nature of the incident and the steps the institution is taking to address the exposure of your private records.
What to do after the letter
Confirm the notice is genuine
A legitimate Merchants Bank notice references the specific incident reported to the Indiana Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.
Keep the letter — it is your proof of connection
The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.
Protect your accounts and credit
Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.
Find out whether you have a claim
Whether the Merchants Bank breach gives you a legal claim depends on the facts. A free, no-obligation case review will tell you where you stand — there is no cost and no commitment to find out.
This page summarizes a data breach reported to the Indiana Attorney General for informational purposes and is attorney advertising. It does not create an attorney-client relationship. DataBreachLegalTeam.com does not provide legal advice through this page.